Scope

This policy applies to our website, platform services, and any related communications. It covers data collected from publishers, institutions, libraries, researchers, and platform administrators.

Information we collect

• • Contact and account details (name, work email, organization).
• • Platform usage metrics and audit logs required for compliance.
• • Content metadata needed to deliver, index, and analyze research output.
• • Support requests and communications with our team.

How we use information

• • Provide and improve content delivery, analytics, and peer review services.
• • Maintain security, integrity, and compliance reporting.
• • Respond to inquiries, demos, and customer support requests.
• • Generate aggregated insights for platform performance and service quality.

Research integrity and AI

AI services are used to assist researchers and publishers with discovery, summarization, and integrity signals. We do not alter scholarly content without traceability, and human oversight remains central to editorial decisions.

Data sharing

We do not sell personal data. We share information only with authorized partners and service providers that support platform operations, compliance, and security obligations.

Data retention

We retain data only as long as necessary to deliver services, meet legal requirements, and maintain audit-ready records for STM compliance.

Security

We apply administrative, technical, and organizational safeguards to protect data. Access is role-based and monitored, with audit trails for all critical actions.

Your choices

You may request access, correction, or deletion of your personal information, subject to contractual and regulatory requirements.

Contact

For privacy-related questions, contact us at privacy@nexus-stm.com.